RETURNS & EXCHANGES

If you are not completely satisfied with your purchase, you may return it to We Are The Others within 14 days of your original purchase date.
This does not apply to sale and discounted items.
For any return enquiries email hello@wearetheothers.com.au

RETURN POLICY
Please download, print and complete this return form and return this with your packing slip and garment/s to PO Box 651, Malvern Vic. 3144, Australia.

Returns are allowed within 14 days of purchase date.
Items must be unused and in original condition with original tags attached.
We do not refund shipping charges, duties and taxes
Return policy applies to purchases made from our wearetheothers.com.au website only.
Customers are responsible for all return shipping costs
SALE ITEMS: Please note we do not accept returns.
Lost packages will not reimbursed or compensated for.
We offer local returns to our store at 1094 High Street, Armadale, Victoria, Australia.

EXCHANGE POLICY
As we sell out so quickly we suggest if you need to exchange an item or size that you re purchase the correct item online and return your original for a refund or credit.
We offer local exchange and pickup from our store at 1094 High Street, Armadale.
SALE ITEMS: Please note we do not accept returns

FAULTY GARMENT POLICY
For all faulty enquiries email hello@wearetheothers.com.au
Please include order number and a photo of your damaged item.
If item is deemed faulty by our team. We will arrange a free return for a refund or replacement for you at no additional cost.
Please note that we're unable to offer a repair, replacement or refund for items that you have owned for more than 6 months.
Items which are damaged or as a result of normal wear and tear, by accident or through misuse will not be considered faulty.

Due to health and safety reasons, all items must be clean and unworn for the item to be refunded otherwise iit will be your responsibility to organise the items return.